Returns & Exchanges

At Denim Coffee, we strive for total satisfaction with every roast; if you are unhappy with your order, please contact us within 14 days of receipt for a resolution. Due to the perishable nature of coffee beans, we cannot accept returns on opened food items, but we are committed to making things right through replacements or store credit.

1

Contact Support

Email our roasting team at [email protected] with your order number and the reason for your request to initiate the process.

2

Provide Details

For quality control purposes, please include photos of the packaging or the specific batch number found on your coffee bag.

3

Ship Non-Perishables

If returning equipment or apparel, ensure items are unused and in original packaging before mailing them back to our warehouse.

4

Receive Resolution

Once your request is approved, we will issue a refund to your original payment method or ship out a replacement bag within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing